latest news

COVID-19: What it means for capital markets communication

Written by John Gardner

May 6, 2020

Capital markets have been on a wild ride since the COVID-19 pandemic hit and the need for financial communicators to be open, urgent and calming has never been greater. Citadel-MAGNUS founding partner, John Gardner, recently shared some insights with Paul Holmes, Founder and Chair of PRovoke (formerly the Holmes Report), on COVID-19 and what it means for capital markets communication.

The impact on financial communication has been swift, but Gardner says it has presented the industry with enormous opportunity: “What’s certain is that technology, governments, the weather and economic conditions will change, while the need for strategic, relevant and targeted communication will remain a constant. Financial and corporate communication are at the forefront of that need.

“In Australia, we’ve seen financial communication priorities move swiftly from managing the shock of the market correction initially, to explaining the short-term impact of COVID-19 on business to, now, explaining the medium to long-term implications of the virus in the context of the ‘next normal’,” said Gardner. “The two recurring themes of most client discussions have been context and emotion. Guiding clients to listen, listen, listen to stakeholders has also been an important pillar of advice and will remain the case going forward.”

“In the short term our communication mandates have included supporting a direct response to the pandemic, as well as profit downgrades and/or withdrawals, supply chain disruptions, operational shut downs, debt and equity funding challenges, paralysed cash flow, employee health (and privacy issues relating to their health), multi-site internal communication and material threats to corporate transactions.

“A level of uncertainty will continue and no doubt bring immense challenges as we move into the next phase. What is certain is that most companies, across almost all sectors, will need to revisit their corporate strategy in the coming months to re-set goals for the medium to long-term. What comes next is managing stakeholder expectations through effective communication and asking what does the re-set strategy mean for employees, clients, suppliers, investors, communities and regulators, and how will companies be implementing that strategy to bring those stakeholders along with them?”

“It has been a rollercoaster over the past three weeks and the outlook is more of the same. Private equity is also looming; those PE firms that are already involved in deals are reviewing the terms and seeking a better deal, while those that have been sitting on the sidelines, cashed-up, are ready to pounce,” Gardner says.

You can read the full PRovoke article here.

Coffee anyone?

Coffee anyone?

Now we are on the verge of emerging from the coronavirus cocoon, and the possibility of more face to face interaction on the horizon, we have got some decisions to make. Like, who do we see first? It’s a simple question that requires a thoughtful answer. Whilst...

As the market begins to recover, there is good money for good stories

As the market begins to recover, there is good money for good stories

Nobody could have foreseen the volatility of equity markets so far in 2020. The ASX enjoyed a stellar 2019, which continued into the early months of 2020, hitting a record high on 20 February. While some thought equity markets were close to full value, most investors...

Trust; the ultimate commodity

Trust; the ultimate commodity

We all know what commodities are; or at least, we should. We all know what trust is; or at least, we have an understanding that it is driven by both logic and emotion. And, most of us will also know – if only intuitively – that open communication is paramount to...

Stay Up to Date With The Latest News & Updates

Join Our Newsletter

Follow Us

Join us on LinkedIn and Twitter